Process to report a claim
Report the incident to your Agency
Dos and Don’ts at the scene of the accident
In the event of an accident, please do the following and gather all
possible information:
Dos:
-
When did it happen? Be precise if possible.
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Where did it happen? Provide address, road
names, landmarks and/or build.
-
If there is a witness who saw this, please
get their name and full contact details.
-
Take pictures (license plate, IDs, area of
the incident, damage and anything else useful).
-
What happened? Provide full details,
description of circumstances and damages or injuries, and
weather or road conditions.
-
Who is involved? Collect the names and
contact details of all persons involved.
-
Call the police – if possible, get a police
statement and any reference numbers.
Do Not
-
Do Not complete the Incident Report Form in
front of the Third Party.
-
Do Not discuss any issues of liability or
fault with other parties involved.
